Flight Eligibility Policy: We are not able to fly passengers falling in the below categories. Pregnant Women are not Allowed in Balloon Flights Children less than 5 years of age & Anyone more than 80 years of age are also not Allowed in Balloon Flights Serious heart problems or any other medical conditions will not be suitable for this trip Anyone who had major surgery recently within the last 6 months Anyone that has had a broken leg/arm Anyone who suffers from chronic back or neck pain or injuries Anyone that has a Phobia in height Disabilities covering mental health and emotional / Physical disabilities Also all passengers should sign the declaration that he/ she doesn’t have the above problems (Mandatory) Refund Policy: Before 48 hours prior to flight departure: No cancellation fee Before 18 hours prior to flight departure: 50% cancellation fee 18 hours or less prior to flight departure: 100% cancellation fee