The tickets are valid at the selected date & time Passenger must arrive at the helipad location at least 45 minutes prior to the flight time If a passenger arrives after the flight time, they will be considered a “no show” & no refund. CANCELLATION POLICY: – Over 48 hours in advance No charges applied – Less than 48 hours in advance 50% of the booked cost will be charged – Less than 24 hours in advance 100% of the ticket price will be charged PREGNANCY POLICY: Should the passenger be 7 months pregnant or more, a valid doctor’s certificate must be provided stating that she is medically fit and able to fly. Child Policy: Only children above two years of age are allowed to fly and required to purchase a seat but are not permitted to sit on an adult’s lap. Children from 2 years to 12 years old are not allowed to fly alone, unless accompanied with guardian. CAMERAS – NO COMMERCIAL FILMING: Ipads and selfie sticks and camera lenses with 400 mm are not permitted to use. SPECIAL NEEDS : passenger to provide his own lifting assistance service in/out of the helicopter. RIGHT OF REFUSAL- Helidubai has the right to enforce dress safety code or to refuse any passenger to fly, at its sole discretion. All flights are subject to weather and visibility conditions. Tour routes may vary due to air traffic control stipulations or other operational or safety considerations. HeliDubai reserves the right to use any acquired passengers photos or videos. Photos are not included in the helicopter tour experience, they can be purchased at the photo counter. 140 for heli dubai maximum weight