Flight Eligibility Policy: We are not able to fly passengers falling in the below categories.Pregnant Women are not Allowed in Balloon FlightsChildren less than 5 years of age & Anyone more than 80 years of age are also not Allowed in Balloon FlightsSerious heart problems or any other medical conditions will not be suitable for this tripAnyone who had major surgery recently within the last 6 monthsAnyone that has had a broken leg/armAnyone who suffers from chronic back or neck pain or injuriesAnyone that has a Phobia in heightDisabilities covering mental health and emotional / Physical disabilitiesAlso all passengers should sign the declaration that he/ she doesn’t have the above problems (Mandatory)Refund Policy:Before 48 hours prior to flight departure: No cancellation feeBefore 18 hours prior to flight departure: 50% cancellation fee18 hours or less prior to flight departure: 100% cancellation fee