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Hotel Terms & Conditions
1. Reservation & Booking Policy
A valid ID and payment method are required at the time of booking.
The hotel reserves the right to pre-authorize credit cards before arrival.
Special requests (e.g., high floor, early check-in) are subject to availability.
2. Check-In & Check-Out Policy
Check-in: From 2:00 PM – 3:00 PM (early check-in subject to availability & charges).
Check-out: By 11:00 AM – 12:00 PM (late check-out may incur additional fees).
A valid passport or government-issued ID is required at check-in.
3. Cancellation & Refund Policy
Cancellation policies depend on the selected rate plan (non-refundable or flexible).
Free cancellation may be available before a certain period, after which a cancellation fee applies.
No-shows may result in a full charge for the first night or the entire stay, depending on the policy.
4. Payment Policy
Payment methods accepted: Credit/Debit Cards, Bank Transfers, and Cash.
Some bookings may require full or partial prepayment.
Any additional charges (e.g., minibar, room service) must be settled upon check-out.
5. Children & Extra Bed Policy
Children under [age] stay free when using existing bedding.
Extra beds and baby cribs are available upon request and may have additional charges.
Maximum room occupancy varies—please check when booking.
6. Smoking Policy
All rooms are non-smoking. A cleaning fee will apply if violated.
Designated smoking areas are available.
7. Pet Policy
Pets are [allowed/not allowed]. If allowed, an additional cleaning fee may apply.
Size and breed restrictions may be in place.
8. Guest Conduct Policy
Guests are expected to respect hotel rules and other guests.
Any damage to hotel property will result in charges to the guest.
The hotel reserves the right to refuse service or evict guests for disruptive behavior.
9. Liability & Security
The hotel is not responsible for lost, stolen, or damaged personal belongings.
Guests are encouraged to use the in-room safe for valuables.
The hotel is not liable for accidents or injuries occurring on the property.
10. Privacy Policy
Guest information is kept confidential and used only for booking and communication purposes.
With consent, we may send exclusive promotions and offers via email or SMS.
Can I cancel or modify my hotel booking?
Yes, but cancellation policies vary. Check the hotel’s terms for:
✅ Free cancellation before a certain date
✅ Cancellation fees for last-minute changes
✅ Refund policies for prepaid bookings
What is the check-in and check-out time?
✅ Standard check-in time: 2:00 PM – 3:00 PM
✅ Standard check-out time: 11:00 AM – 12:00 PM
(Note: Some hotels offer early check-in or late check-out upon request.)
Can I request an early check-in or late check-out?
Yes, but it depends on availability. Some hotels may charge extra for:
✅ Early check-in (before the standard time)
✅ Late check-out (beyond the usual time)
Can I book a hotel room for someone else?
Yes, but you may need to provide:
✅ The guest’s full name and contact details
✅ A credit card authorization form (for prepaid bookings)
Features
Anantara The Palm Dubai Resort
5 adet stokta
